SMS Consent & Messaging Disclosure

Radar Pack sends transactional SMS messages for account authentication and critical service alerts. This page explains how users opt in, what messages are sent, and how to opt out.

How Users Opt In to SMS Alerts

Users provide their phone number during account signup or within Account Settings → Notifications. Users must explicitly select SMS as an alert method. Users must confirm consent before SMS alerts are enabled.

Example SMS Consent Prompt

The following is an example of the SMS consent prompt displayed to users at the point of opt-in. This form is for illustration only and does not submit data.

I agree to receive transactional SMS messages from Radar Pack
By entering your phone number and selecting SMS alerts, you agree to receive transactional SMS text messages from Radar Pack related to account authentication (such as one-time passcodes) and critical service alerts (such as website monitoring, downtime, security issues, and SSL expiration). Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Customer care: [email protected].

Opt-In Confirmation Message

Upon successfully opting in to SMS alerts, users receive an immediate confirmation message:

Radar Pack: You're now enrolled in SMS alerts for account security and site monitoring. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

The SMS opt-in prompt shown above reflects the consent experience presented to users within their Radar Pack account settings. Because this opt-in occurs within an authenticated dashboard, a publicly accessible screenshot of the live opt-in flow is available upon request for compliance verification purposes.

Types of Messages Sent

  • One-time passcodes (OTP) for login or account verification
  • Critical website monitoring alerts (downtime, security issues, SSL expiration)
  • Account-related notifications

Radar Pack does not send promotional or marketing SMS messages.

Sample Messages

The following are representative examples of SMS messages sent by Radar Pack. Actual message content may vary. Dynamic values are shown in [brackets].

OTP / Two-Factor Authentication

Radar Pack: Your verification code is [123456]. This code expires in 10 minutes. Reply HELP for help, STOP to opt out.

Critical Downtime Alert

Radar Pack: ALERT — [sitename.com] is currently DOWN. Detected at [12:34 PM UTC]. View alert: https://radarpack.com/a/[alertID] Reply HELP for help. Reply STOP to opt out.

SSL Expiration Warning

Radar Pack: Your SSL certificate for [sitename.com] expires in [3] days. View alert: https://radarpack.com/a/[alertID] Reply HELP for help. Reply STOP to opt out.

Opt-Out and Help

  • Users may opt out at any time by replying STOP.
  • Users may request assistance by replying HELP.
  • Customer support email: [email protected]
  • SMS messages are sent only to users who have explicitly opted in.

Privacy & Data Handling

Mobile information (including phone numbers) will not be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Carriers are not liable for any delayed or undelivered messages.

For more information, please review our Privacy Policy and Terms of Service.

Questions about SMS messaging?

Contact our support team for any questions about SMS consent, messaging, or your privacy.

Contact Support